Shipping & Returns
Shipping
We offer worldwide delivery for all our collections.
Our products are shipped using reliable parcel carriers from our workshop in Indonesia, ensuring safe and efficient delivery to your location.
Depending on your location, shipping times and costs may vary. Please contact us for an accurate quote, and we will assist you in getting your order delivered as smoothly as possible.
Returns & Damages
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Made-to-order = final sale. Since each piece is crafted and packed specifically for you, we cannot accept change-of-mind returns or offer refunds once an order is placed.
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Damage in transit? Inspect your delivery while the driver is present and note any visible damage on the waybill. Email clear photos to contact@sungaidesign.com within 24 hours and we’ll put things right ASAP.